Terms of Use

Terms of use about the website Hotel Matilde in Marina di Massa
The purpose of the Website http://www.hotelmatilde.it is to inform italians and foreign customers about:

Let you know about the Hotel
Inform you about general terms of service, prices, accomodations and the opportunity of the territory
Inform you about latest offers
Ask us informations
Booking your holidays.

The user can request availability by filling out the form.

Once the form is submitted the ‘Hotel Matilda will send an e-mail with details of availability.

In case of availability the direction will send an e-mail.

In case of non-availability the direction will send an e-mail with different dates
Following confirmation of availability or directly, the customer can perform the booking, that represents the first step in drawing up a contract online.

The customer:
fills the form


The user will receive a confirmation/refusal email of booking from the direction with legal options linked to the final confirmation. The client can perform the confirmation sending by fax the receipt of payment in case a deposit is requested or the form signed with the card details credit to bail.

At this point, the user receives the confirmation mail from the direction containing the link to Voucher to print and present at check in and detailed road directions.

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